Enter and view: Belong Macclesfield

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Summary of report content

Healthwatch Cheshire East conducted an announced Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs.

Healthwatch Cheshire East visited Belong Macclesfield, on 13/05/2015.

The general impression from the visit is that there are very high standards of care and person centred activity, to meet the needs of residents. The ethos of inclusion and independence was clearly evident and staff were particularly supportive of residents individual needs.

The ambience of the whole village was welcoming, furnished to high standards and there was great evidence of supportive team working. The staff are skilled and competent and deliver a high quality person centred service to meet the needs of all residents.

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General details

Local Healthwatch
Healthwatch Cheshire East
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Discharge
Food, nutrition and catering
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Staffing - levels and training
Quality of treatment
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Belong Macclesfield

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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0
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