Enter and view: Beechwood Lodge

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Summary of report content

Healthwatch Rochdale undertook an enter and view visit to Beechwood Lodge Care Home on 30 August 2017 after receiving feedback about its services.  They spoke to 9 people.

The report looks at:

  • Environment
  • Privacy, dignity and respect
  • Information provision
  • Interaction between staff and residents
  • Staff
  • Food

There are nine recommendations and a response from the service provider.

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General details

Local Healthwatch
Healthwatch Rochdale
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Parking and transport
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
9
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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