Enter and view: Beechcroft Residential Care Home

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Summary of report content

Healthwatch Sandwell undertook an announced enter and view visit to Beechcroft Residential Home on 24 September 2015.

Key findings

  • Beechcroft provides a good quality of care to its residents
  • The planning of care is well organised and care plans are comprehensive and in the process of being computerised.
  • Activity Co-ordinators ensured that group social activities were provided.
  • Nutrition is well maintained with direct support to those with eating and drinking difficulties is given
  • Paperwork on policies, procedures and guidelines were comprehensive
  • Staff were aware of processes and were trained to ensure residents were safe

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General details

Local Healthwatch
Healthwatch Sandwell
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
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