Enter and view: Beck House care home

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Summary of report content

Healthwatch South Gloucestershire conducted an enter and view visit on Beck House, a privately run care home in Frenchay, which provides care and accommodation for people with learning disabilities. At the time of the visit there were 20 residents ages ranging from 38yrs to 71 yrs.

The visit was arranged as part of an ongoing programme of work being implemented by Healthwatch South Gloucestershire to understand the quality of residents’ care experience within local care homes.

The conclusions of the Enter and View representatives was:

The Enter and View representatives were impressed and inspired by the quality of care that they observed at Beck House Care Home. The staff seemed committed and well-motivated, led by a dedicated and enthusiastic manager. Representatives felt reassured by the dignified care and respect shown by very caring staff to this vulnerable group of residents.

Healthwatch South Gloucestershire made 2 recommendations in the report:

 Have hand washing facilities or alcohol gel available and accessible for visitors entering or leaving the home.

 To enhance the courtyard which is overlooked from the corridors.

The report does not include a response from the provider.

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General details

Local Healthwatch
Healthwatch South Gloucestershire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Administration (records, letters, results)
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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