Enter and view: Beaumond House Hospice

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Summary of report content

Healthwatch Nottingham and Nottinghamshire undertook an announced visit to to Beaumond House Hospice (Newark, Nottinghamshire) in April 2024.

HWNN Authorised Representatives spoke with nine people accessing the service and three staff members about their experiences of daily life, including the quality of care provided, activities and support to participate them, raising complaints or concerns, and how they feel their dignity and respect is upheld. 

This report details the findings of the Enter & View visit, and lists out the three recommendations as well as the provider's response.

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General details

Local Healthwatch
Healthwatch Nottingham & Nottinghamshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Accessibility and reasonable adjustments
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Patient/resident safety

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Palliative/end of life care
Name of service provider
Beaumond House Hospice

Details of people who shared their views

Number of people who shared their views
12
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Yes
Ethnicity
White: British / English / Northern Irish / Scottish / Welsh
Sexual orientation
Heterosexual / Straight
Pregnancy/maternity
Not relevant
Types of disabilities
Not recorded
Types of long term conditions
Not recorded
Does this report feature carers?
Yes
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