Enter and view: Bearwood House

Healthwatch Staffordshire conducted an unannounced Enter and View visit to Bearwood House, on 26 February 2014, in response to concerns raised in the Home's last CQC report.

Authorised Representatives noted that Bearwood House is in a period of change and improvement of facilities, and felt that, at the time of the visit, this is not detracting from the good standard of care confirmed by the Residents and Staff.

At the time of the visit, Bearwood House had a total of fourteen residents – twelve female and two male, and the visiting team were able to talk to eight ladies and the two gentlemen, who reported, without exception, were happy with the care and attention received from the Home. Residents said that they found staff respectful and considerate of their needs, this was confirmed to the Authorised representatives who observed the staff interacting with the residents in a courteous way, and being respectful of their privacy.

The Authorised Representatives heard that while some limited activities were available at this time, the person who had previously organized these was away on maternity leave, and perhaps the need for activity and stimulation was not being met at the moment.

The report makes a number of recommendations, mainly focussed on ways that the home could improve the activities and stimulation for residents. There is also a suggestion that, as the Home's occupancy rises, staff level will need to be monitored to keep pace.

The report states Healthwatch Staffordshire's intention to revisit Bearwood House once the building work and improvements have been completed.

There is no provider response included within this report.