Enter and view: Barton Brook Care Home
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Healthwatch Salford undertook an announced Enter and View visit to Barton Care Home on 17 November and 1 December 2022. This was part of a programme of work around social care. They spoke to 31 people.
Barton Brook is a 120-bed care home operated by We Care Group in the Eccles area of Salford.
During the visit, Healthwatch heard from residents and relatives who spoke fondly of the home itself and staff, expressing that they felt valued and listened to.
Activities within the home were varied and enjoyed by residents though some of them missed the trips outside of the home which were curtailed during the COVID-19 pandemic and are yet to resume.
Mealtimes were made sociable with food and drink choices being in plenty and residents always encouraged to stay hydrated and nourished.
Residents seemed to get the appropriate healthcare as and when they needed it, though there were some issues around access to dentistry and oral health checks.
The home has been through a turbulent couple of years with changes in ownership which has caused staff to feel unsettled and experience low morale. Whilst recently being under new ownership, the home has encouraging plans for improvement in the future.
The report contains recommendations about activities, staff and improvements and includes a response from the provider.