Enter and view: Bartletts Care Home

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Summary of report content

Bartletts provides care for 42 residents at present. Healthwatch Buckinghamshire spoke to 5 residents, 3 members of staff and 2 visitors and observed another 6 staff, 1 visitor and 11 residents.

The summary of findings included: welcoming, friendly staff in a beautiful home; lots of activities taking place although residents should have better access to what is happening when and where,

Healthwatch Buckinghamshire issued 6 recommendations which included: builds paths of solid material rather than gravel to aid those who use walkers, sticks or wheelchairs to move around; ensures the activity schedules can be read by everyone i.e. easy to locate, print in larger font and pictorial versions to aid comprehension; looks to create pictorial menus and/or offers two plates of cooked food to those who cannot remember what they might have ordered for lunch; removes the list of residents’ names and room numbers from the corridor; looks to invest in a minibus to enable more people to go out together; involves residents involved in stocking the new greenhouse with pots, compost and choosing seeds for spring planting etc., not just periodic planting, so those who like gardening are involved on a weekly basis.

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General details

Local Healthwatch
Healthwatch Bucks
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Parking and transport
Administration (records, letters, results)

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Peverel Court Limited

Details of people who shared their views

Number of people who shared their views
10
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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