Enter and view: Azalea Court Care Home

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Summary of report content

Healthwatch Enfield undertook an enter and view visit to Azalea Court Care Home on 26 February 2025.  They spoke to 21 people.

The report looks at:

  • Location and reception
  • Accessibility and safety
  • General environment
  • Personal and clinical care
  • Activities
  • Diet and nutrition
  • Visiting, feedback and complaints
  • Staffing and management

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General details

Local Healthwatch
Healthwatch Enfield
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Complaints
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
21
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