Enter and view: Ashton Lodge Care Home

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Summary of report content

Healthwatch Central Bedfordshire conducted an announced Enter and View visit, as part of a planned set of visits looking at Care Home provision in Bedfordshire.

Healthwatch Central Bedfordshire visited Ashton Lodge, on 24/01/2018.

The home is registered to accommodate 54 residents in 50 single and two shared bedrooms, 48 are with en-suite bathrooms. These are situated over two floors. A CCTV system is in place in four areas of the home which was introduced in the last quarter of 2017. The Manager would like to install more cameras in other areas of the home. Healthwatch Central Bedfordshire representatives were advised that the home does not use agency staff as it is felt this is detrimental to the wellbeing of the residents.

The report contains recommendations which relate around the themes patient information, staffing and meal times.

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General details

Local Healthwatch
Healthwatch Central Bedfordshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Resicare Homes Limited

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
Did you find this attached report useful?
0
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