Enter and view: Ashby House

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Summary of report content

Healthwatch Milton Keynes undertook an announced enter and view visit to Ashby House on 15 May 2024.  They spoke to 9 people.  The report looks at:

  • The building and facilities
  • Staff interactions and quality of care
  • The dining experience
  • Social engagement and activities

The report contains 9 recommendations and a response from the provider.

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General details

Local Healthwatch
Healthwatch Milton Keynes
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
9
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