Enter and view: Ashbrook Nursing Home

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Summary of report content

Healthwatch Havering conducted an announced Enter and View visit. Healthwatch Havering is aiming to visit all health and social care facilities in the borough. This is a way of ensuring that all services delivered are acceptable and the welfare of the resident, patient or other service-user is not compromised in any way.

Healthwatch Havering visited Ashbrook Nursing Home on 12/07/2015.

The summary of findings highlighted areas in relation to the premises, care, staff and other matters. The overall findings of the visits were mixed.

The main recommendations informed that, in view of the fact that currently there is no garden facility, efforts be made to ensure that all residents have the opportunity to regularly go out. A temporary, formally-recognised dining area be provided in the current sitting room to ensure that residents do not spend all their time sitting in armchairs, unable to interact with residents other than those sitting either side of them. Menus be displayed in this dining area. Activity co-ordinators visit other homes within the group (or elsewhere) to learn of additional activities that could be provided, and that membership of the activities organisation be considered.

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General details

Local Healthwatch
Healthwatch Havering
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Booking appointments
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Follow-on treatment and continuity of care
Building, Decor and Facilities, including health and safety
Public consultation and engagement
Food, nutrition and catering
Health inequality
Written information, guidance and publicity
Prevention of diseases, including vaccination, screening and public hygiene
Caring, kindness, respect and dignity
Other
Staffing - levels and training
Quality of treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Ashbrook Nursing Home

Details of people who shared their views

Number of people who shared their views
0
Age group
65 to 79 years
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Yes
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0
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