Enter and view: Arrowe Park Hospital, Ward 43

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Summary of report content

Part of the Healthwatch Wirral’s work programme is to carry out Enter and View visits. Local Healthwatch representatives carry out these visits to health and social care services to find out how they are being run and make recommendations where there are areas for improvement.

Healthwatch Wirral visited Arrowe Park Hospital, Ward 43 on 14/08/2018.

The overall findings and conclusion from the visit included Healthwatch Wirral were made welcome by the Ward Manager and other staff during the visit. General information was forthcoming and answers appeared honest and open. The Ward had a nice atmosphere and all patients that spoke to Healthwatch Authorised Representatives felt that they were receiving good care from the staff team. The entrance and main ward corridor was dark due to lack of natural lighting and poor illumination. Staff who spoke with Healthwatch stated this as one of the few things they would change. The ward appeared cluttered in some areas. Staff appeared to be happy working on Ward 43.

The report contains 3 recommendations.

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General details

Local Healthwatch
Healthwatch Wirral
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Other
Name of service provider
Arrowe Park Hospital

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
1
1 votes with an average rating of 1.