Enter and view: Arkley Nursing Home

Healthwatch Barnet conducted an announced Enter and View visit, as part of a planned set of visits investigating the mealtime experiences of residents at a range of care and nursing homes within the London Borough of Barnet.

Healthwatch Barnet visited Arkley Nursing Home Monday 12 March 2018.

Healthwatch Barnet found the home provides good quality food to meet individual tastes. Overall residents were satisfied with the food, with a few concerns about the low temperature of some dishes. Healthwatch Barnet felt that the presentation of the food was good although the dining room tables could be cleared more Enter and View . The chef had an impressive knowledge of the residents’ food needs as well as their likes and dislikes. We felt that in order to respect residents’ dignity, they should be offered linen napkins rather than bibs. Healthwatch Barnet found that few residents chose to eat in the dining rooms and that there was limited social interaction at meal times even amongst those who chose to do so.

This report contains 5 recommendation in relation to theme around mealtimes, hygiene and training.