Enter and view: Amy Woodgate House Care Home

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Summary of report content

Healthwatch Kingston upon Thames undertook an announced enter and view visit to Amy Woodgate House Care Home on 5 - 18 June 2024.

The focus for this Enter and View was to observe the living environment; residents’ mealtime experiences; and activities provided.

Overall, Healthwatch concluded that Amy Woodgate House was a well-designed home with a well-maintained garden. The residents appeared to be looked after well, and staff appeared to be happy to be working there. The general atmosphere was calm and welcoming. Staff were observed working well together.

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General details

Local Healthwatch
Healthwatch Kingston upon Thames
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
41
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