Enter and view: Alton House Care Home (second visit)
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General details
Local Healthwatch
Healthwatch Havering
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Caring, kindness, respect and dignity
Methodology and approach
Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Details of health and care services included in the report
Details of health and care services included in the report
Care home
Name of service provider
Alton House Care Home
Details of people who shared their views
Number of people who shared their views
4
Age group
All
Gender
All
Does this report feature carers?
No