Enter and view: Adelaide House Care Home

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Summary of report content

Healthwatch Warwickshire carried out an unannounced Enter and View visit to Adelaide House Residential Care Home in June 2015 to look at whether standards of dignity and safety were being maintained. Healthwatch spoke with two residents and one visitor, who were positive about the care provided. The home was found to be clean and well maintained, with friendly and respectful interactions between staff and residents and no concerns identified around dignity. 

Recommendations included improving visitor sign-in procedures, making better use of noticeboards, reviewing wheelchair storage and providing hand sanitiser throughout the home. A follow-up visit was recommended in 12 to 18 months. 

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General details

Local Healthwatch
Healthwatch Warwickshire
Publication date
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity

Methodology and approach

Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
3
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