Enter and view: Abbeydale Nursing Home

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Summary of report content

Healthwatch Liverpool undertook an enter and view visit to Abbeydale Nursing Home on 19 May 2025.  They spoke to 7 people.

During Healthwatch's visit to Abbeydale Nursing Home they observed positive, caring and respectful interactions between staff and residents, and the residents all looked well-cared for. The residents Healthwatch spoke to were positive about both the home and staff and seemed to feel happy and safe. 

The environment was clean, well maintained and all the areas that we saw looked well decorated and not overly clinical. Many areas felt like someone’s own home, and this is impressive considering the age of the building. 

From the information the manager shared, it was clear that Abbeydale Nursing Home has occasional concerns about staff provision, specifically the funding for residents who need 1-1 staff support. There also were examples of issues around health care, especially with hospital admissions and discharges. 

The report has two recommendations

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General details

Local Healthwatch
Healthwatch Liverpool
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Consent, choice, user involvement and being listened to
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Patient/resident safety
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home

Details of people who shared their views

Number of people who shared their views
7
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