Enter and view: Abbey Dale Medical Centre, Blackpool

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Summary of report content

This is an Enter and View report on the Abbey Dale medical centre in Blackpool. The Enter and View was conducted by Healthwatch Blackpool.

The report includes the views of 48 patients based on two visits to the medical centre. The patients that spoke to Healthwatch Blackpool were largely positive.

A provider response is not included, though they were given the opportunity to respond.

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General details

Local Healthwatch
Healthwatch Blackpool
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Caring, kindness, respect and dignity
Staffing - levels and training
Quality of treatment
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Name of service provider
Abbey Dale medical centre, Blackpool CCG.

Details of people who shared their views

Number of people who shared their views
48
Age group
All
Gender
All
Sexual orientation
Not known
Does this report feature carers?
Not known
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