Enter and view: Abacus House
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Healthwatch Staffordshire conducted a routine but unannounced Enter and View visit to Abacus House, a 25 bed Care home catering to the elderly with physical impairments and/ or Dementia, to assess the quality of care being provided to residents.
The visiting Enter and View Authorised Representatives reported that the residents are encouraged to see the Care Home as their own home and are encouraged to personalise their room, including being involved in the decoration of the room before they move in.
The premises were observed to be clean and uncluttered and staff had, on the whole, been with the home for a number of years enabling the provision of a good continuity of care.
Staff appeared to be well trained, and included an activities coordinator who arranges activities as well as occasional special outings. Residents and their families all reported being happy, respected and well cared for and considered it to be a 'home from home'.
The only recommendation made was to improve the signage on doors to individual rooms suggesting that the box signs are set too high, and could be positioned lower, with the boxed frame larger to include more personal effects and larger family photographs particularly to assist those with dementia to recognise their own room.
There was no response from the provider included in the report.