Enter and view: 87 Wendover Road

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Summary of report content

Healthwatch Bucks conducted an unannounced Enter and View visit, as part of a planned set of visits looking at the care provided, specifically around how the homes are able to support residents with additional needs.

Healthwatch Bucks visited 87 Wendover Rd, on 17/08/2018.

87 Wendover Road currently provides residential care for 4 ladies who live with a learning disability. Two staff and two residents were in the home when we visited. The home was in the middle of a kitchen / diner refit so communal space was more restricted than normal.No menus and only a hand written daily activity board.

The summary of findings included: A calm, relaxed home with many long-term staff and residents and they were seen to communicate well with each other using speech, Makaton and body language; Activities and every-day life seem to reflect the individual’s wishes and personalities.

This report contains 5 recommendations.

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General details

Local Healthwatch
Healthwatch Bucks
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Food, nutrition and catering
Integration of services and communication between professionals
Staffing - levels and training
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Hightown Housing Association Ltd

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
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0
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