Enter and view: 58, the Village
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Healthwatch Greenwich undertook an enter and view visit to 58 The Village on 26 January 2024. They spoke to 4 people.
The care home is a converted three-story building located in peaceful Charlton Village, close to local amenities and transportation. Residents enjoy the freedom to explore nearby shops and take walks to Charlton Gardens.
The home has a cosy warm feeling. There are six bedrooms all decorated uniquely, but only one has ensuite facilities. The home is pleasantly decorated but requires refurbishment in some areas.
Residents engage in various activities and the care home promotes independence and self-confidence. However, information provision could be improved. The back garden has raised planters for residents to practice gardening and enjoy the outdoors when the weather is good.
Healthwatch observed that staff-resident interactions were warm and respectful. Overall, the care home provides a comfortable and nurturing environment, where residents are cared for with dignity and autonomy.
The report contains four recommendations.