Enter and view: 26 Shirley Gardens

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Summary of report content

Healthwatch Ealing undertook an announced enter and view visit to 26 Shirley Gardens on 20 October 2025. Shirley Gardens is a mental health living facility with the purpose of housing and rehabilitating residents who struggle with mental illness. This home has residents who have dual diagnosis and are of high needs.  They spoke to 6 people.

The report looks at:

  • The internal and external environment
  • Activities
  • Care provided
  • Privacy
  • Staffing and training

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General details

Local Healthwatch
Healthwatch Ealing
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Consent, choice, user involvement and being listened to
Lifestyle and wellbeing; wider determinants of health
Privacy and confidentiality
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Services for people with drug, alcohol and other addictions

Details of people who shared their views

Number of people who shared their views
6
Types of long term conditions
Mental health condition
Seldom heard groups
People with or recovering from addictions
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