Enter and view: 167 Lodge Hill

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Summary of report content

Healthwatch Greenwich undertook an Enter and View Visit to 167 Lodge Hill on 4 January 2024.  They spoke to 3 people.

Located in a beautiful but isolated part of the borough, 167 Lodge Hill is a six bedroom purpose built care home for individuals with learning disabilities. At the time of the visit, the home was operating at full capacity. 

Although clean, furnishings throughout the home are dated. Bedrooms are not ensuite and all residents share communal bathrooms. In addition, a lack of storage space has created a build-up of clutter. 

Limited public transport opportunities make it hard to take residents out beyond walking distance and limits access to activities. 

During the visit, the atmosphere was warm and homely with residents interacting comfortably with staff and each other. Feedback from family we spoke to expressed satisfaction with the care provided.

The report contains five recommendations about communal areas, learning from feedback, activities and information sharing.

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General details

Local Healthwatch
Healthwatch Greenwich
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Caring, kindness, respect and dignity
Complaints
Food, nutrition and catering
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
Not Known

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
L B Greenwich

Details of people who shared their views

Number of people who shared their views
3
Age group
Not known
Gender
Not known
Ethnicity
Not known
Pregnancy/maternity
N/A
Types of disabilities
Learning disability or difficulties
Types of long term conditions
Learning disability
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