Enter and vie: Barleyfield House, Shropshire

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Summary of report content

The report in Oct 2016 specifically looked at Dignity, Choice and Respect and the quality of life experienced by residents.

Key areas that affect an individual’s quality of life were looked into including whether residents experience choice, dignity and respect in this care setting.

Individuals experience of choice in the following was asked - choices in social and leisure activities; choices in shaping their daily routine, including what they eat and drink; choices over personal space.

Personal privacy was also looked at and whether an individual’s needs are recognised and met

Views contained are from care home staff and one parent of a service user.

• Family and friends are involved in an individual’s care

• Access to an advocate

• Facility to complain both informally and formally

• Access to healthcare services.

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General details

Local Healthwatch
Healthwatch Shropshire
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Triage and admissions
Building, Decor and Facilities, including health and safety
Communication with patients; treatment explanation; verbal advice
Complaints
Food, nutrition and catering
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Administration (records, letters, results)
Quality of treatment
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced/Unannounced

Details of health and care services included in the report

Details of health and care services included in the report
Respite Care
Name of service provider
Barleyfield House

Details of people who shared their views

Number of people who shared their views
5
Age group
All
Gender
All
Sexual orientation
Not known
Does this report feature carers?
Yes
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