Enter ad view: Ivy bank house

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Summary of report content

This is an enter and view report conducted by Healthwatch Bath and North East Somerset 23 August, 2017. During the visit Healthwatch representatives spoke to people, which included a mix of staff and residents. The number of people spoken to is not known. The visit was announced.

Overall the home was found to be operating to a good standard. Residents seemed to be happy with the care they were receiving.

Recommendations were made as part of this report. A response from the home manager has been attached.

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General details

Local Healthwatch
Healthwatch Bath and North East Somerset
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Building, Decor and Facilities, including health and safety
Food, nutrition and catering
Caring, kindness, respect and dignity
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
Announced

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Name of service provider
Brighter Kind (part of Four Seasons)

Details of people who shared their views

Number of people who shared their views
0
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Types of disabilities
Long term condition
Does this report feature carers?
No
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0
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