Engagement Updates q3 2024
Download (PDF 272.4 KB)Summary of report content
This is a summary report by Healthwatch Derbyshire. The report summarises engagement during quarter 3 of 2024.
Key themes included:
- The top theme ‘Access to services’ was mostly negative.
- Many patients talked about not being able to get an NHS dentist.
- People said they were calling 111 and attending A&E because they cannot afford private fees.
- Although ‘Quality of treatment’ was the second highest theme, these were mostly positive comments.
- Most people spoke about GP surgeries. They said they had quick and easy appointments for their flu and COVID vaccinations. Some spoke about how “brilliant” the doctors and nurses have been.
There is also a summary of ongoing work which includes pharmacy first, smoking and vaping, enter and view work, inpatient mental health, and cervical screening.
There are no recommendations in this report.
There are no follow up actions in this report. However it is part of an ongoing series about quarterly actions.