Engagement updates November 2023

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Summary of report content

This report is by Healthwatch Derbyshire. It is an update of recent engagement activities.

In the past three months our engagement officers have visited a range of groups around Derbyshire to listen to feedback about health and care services. We have had 48% negative comments, and 27% positive. All other comments were neutral or mixed.

Our engagement officers have done a mix of general engagement and spoken to specific groups. These include groups supporting people with dementia, mental health conditions, and those who struggle with financial inequalities. We have also spoken to people with learning disabilities, long-term conditions, people with sight loss, and neurodiverse people.

Other key areas heard about included.

  • GP and dental access
  • Waiting times
  • Pharmacy
  • Support for people with additional needs

There are no recommendations in this report.

There are no follow up actions in this report. However it is intended as a summary of ongoing engagement activities.

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General details

Local Healthwatch
Healthwatch Derbyshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Primary research method used
Engagement event

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
Equipment services (including wheelchairs, incontinence, home adaptations)
General Practice (GP)
Pharmacy
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