Engagement Update Bulletin

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Summary of report content

Healthwatch Derbyshire report on the engagement they undertook during quarter 4 2024/25.  During this period they heard from 221 people.  

Key themes in the data they received:

  • Difficulties accessing services
  • Communication
  • Quality of treatment
  • Corridor care
  • Waiting well

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General details

Local Healthwatch
Healthwatch Derbyshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Waiting for appointments or treatment; waiting lists for treatment
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Emergency department (inc A&E)
General Practice (GP)
Hospital services- not stated

Details of people who shared their views

Number of people who shared their views
221
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