Engagement summary: Bristol Children's Hospital at Bristol Zoo

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Summary of report content

An at-a-glance summary from Healthwatch Bristol of findings from an engagement event in October 2017.

Healthwatch Bristol engaged with parents and children who attended the Bristol Children’s Hospital engagement event at Bristol Zoo. The event was for children with disabilities and additional needs; sensory activities, music therapy and pumpkin carving were provided.

Healthwatch Bristol engaged with over 15 families and heard about their experiences of accessing care and treatment at the hospital. Feedback will be shared with the Disabled Children’s Working group to influence the way in which services can be improved to meet the needs of children and young people who accesses the hospital.

The majority of feedback from service users was positive but long waiting times for treatment was raised as an issue, as well the noisy environment on children’s wards which is problematic for some children.

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General details

Local Healthwatch
Healthwatch Bristol
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Building, Decor and Facilities, including health and safety
Public consultation and engagement
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Staffing - levels and training
Quality of treatment
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
Not known
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Other
Name of service provider
Bristol Children's Hospital

Details of people who shared their views

Number of people who shared their views
15
Age group
All
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Types of disabilities
Physical or mobility impairment
Sensory impairment
Learning disability or difficulties
Mental health condition
Long term condition
Types of long term conditions
Learning disability
Does this report feature carers?
Yes
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