Empowering individuals with sight and hearing loss through digital accessibility apps

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Summary of report content

Healthwatch Redbridge funded Sensory Specialists to deliver a project on empowering people with sight and hearing loss via digital accessibility apps.  

The project included three interactive workshops designed specifically for individuals with sight and hearing loss, as well as their carers & family members, and providing personalized support to individuals in their own homes. In addition to these sessions, easy-read leaflets were produced for both Android and iPhone users, which provided simple step-by-step instructions on how to access and use accessibility features and health-related apps.

The workshops focused on helping participants use accessibility features on their mobile devices and explore health-related apps. Apps covered included the NHS app, Be My Eyes AI, Seeing AI, and Otter AI. Easy read leaflets were created for both Android and iPhone users, providing step-by-step instructions that participants could take home and use independently or with support from carers.

Feedback was highly positive, with most participants rating the workshops as ‘extremely helpful’. Many reported increased confidence and independence in using digital devices and accessibility apps. One participant, for example, successfully used digital maps to navigate home independently after training. The supportive and inclusive environment was widely praised.

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General details

Local Healthwatch
Healthwatch Redbridge
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Remote appointments and digital services

Methodology and approach

Was the work undertaken in partnership with another organisation?
Yes
Name(s) of the partner organisation(s)
Sensory Specialists
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of people who shared their views

Number of people who shared their views
26
Types of disabilities
Sensory impairment
Types of long term conditions
Blindness or severe visual impairment
Deafness or severe hearing impairment
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