Elmham Surgery Feedback

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Summary of report content

In June 2023 Healthwatch Norfolk visited Elmham Surgery to speak with patients about their experience with local health and social care services. From this visit they received 18 reviews for the surgery. The reviews have an average star rating of 4.1 out of five.

Overall, the patients were mostly happy with the care and treatment they received from the surgery and staff were praised for being friendly and supportive. They also heard about some difficulties getting appointments, although two patients said that this has recently improved for them.

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
18
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