Diabetes in North Somerset, North Somerset

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Summary of report content

Diabetes in North Somerset (Diagnosis, Treatment and Support) July 2016

Aim. To highlight issues that the public feel as important in supporting their needs to get diagnosed and after care.

We undertook this review by speaking to local people who have first-hand and recent

experience of diagnosis, treatment and support of diabetes. To clarify our

understanding of the current situation. We decided to use a questionnaire as this format of feedback often obtains a higher

response rate than open questions and it ensures consistency in responses. Using a

questionnaire also simplifies the collation and interpretation of responses.

We captured 57 responses to the questionnaire.

Summary of findings

The Healthwatch North Somerset Diabetes Questionnaire consisted of six questions

covering the issues of diagnosis, treatment and support of diabetes.

Many people suggested they would benefit from further information such as Diet and Exercise and Managing Illness, and further guidance on Glucose monitoring.

Residential Care Home Questionnaire

Coinciding with the data collection period for this report, Healthwatch North

Somerset was approached to undertake a piece of work in conjunction with Diabetes

UK.

A questionnaire (see Appendix), designed specifically for care homes by Diabetes

UK, was posted by Healthwatch North Somerset to the Managers of 110 residential

care homes in North Somerset and achieved a 37% response rate.

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General details

Local Healthwatch
Healthwatch North Somerset
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Diagnosis
Quality of treatment
Staffing - levels and training
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Name(s) of the partner organisation(s)
Diabetes UK
Primary research method used
Engagement event
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Diabetes care
Care home
District nurse and community nursing

Details of people who shared their views

Number of people who shared their views
57
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Types of long term conditions
Diabetes
Does this report feature carers?
No
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