Diabetes in Bromley: Information and Education for Patients

A statutory function of Healthwatch Bromley (HWB) is to provide information and signposting to residents on health and social care services. Based on their intelligence, they identified diabetes as one area of focus for their work. As a result, a panel of HWB volunteers and patients conducted a review of the local information provision for people diagnosed with or at risk of diabetes. In addition, HWB liaised with local partners, including commissioners and providers, to help gain insight into available information about diabetes care and pathways in the London Borough of Bromley (LBB). This helped to identify gaps in information and, as a result, HWB, One Bromley, and SEL CCG partners set out to create accessible and up-to-date information for LBB residents.