Derbyshire LGBT+ Experiences of using health service
Download (PDF 378.96 KB)Summary of report content
After receiving a number of comments at related events, Healthwatch Derbyshire decided to approach the LGBT+ community in a more targeted way to find out a little more about the issues that were starting to emerge when using Health and Social Care Services in Derbyshire. This took place between September –November 2016.
During these months, engagement officers arranged to attend specific groups run by Derbyshire LGBT+ to talk to the LGBT+ community about their recent experiences of using health services.
A total of 25 participants are represented in this report.
Key findings
Lack of LGBT+ magazines, information leaflets and rainbow signs in general practice
Distrust over referral processes from general practice to gender identity clinics
Professionals failing to use chosen name and referring to appropriate gender
Frustration at tendency for professionals to attribute mental health problems to sexuality
Issues at London Road Sexual Health Clinic, Derby, including access issues, long waiting times, delays in being seen, delays getting results and LGBT+ having to be seen by a doctor
Positive feedbackregarding the sexual health clinic in Nottingham.
The following providers were mentioned in the report:
Allestree Park Farm Medical Practice, Alvaston Medical Practice, Willington Surgery, Friar Gate Surgery, Crags Healthcare, Village Medical Centre (Browning Street), Chatsworth Road, General GP comments, Nottingham Gender Identity Clinic (GIC), Sexual health (GUM)clinic-London Road, Derby, Royal Derby Hospital, Sexual health (GUM) clinic –Nottingham, Derbyshire Community Health Services NHS Foundation Trust (DCHS), Southern Derbyshire CCG (on behalf of Derbyshire CCGs), Derby Teaching Hospitals NHS Foundation Trust, Nottingham University Hospitals NHS Foundation Trust(NUH), Lime Grove Medical Centre , Derbyshire Healthcare NHS Foundation Trust.
Recommendations were made and the above providers gave responses.