Dental website reviews

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Summary of report content

Healthwatch Luton undertook an assessment of 24 dental surgery websites during November 2021.

Of all the websites visited:

  • Four had an online booking system
  • Four websites didn’t have clear information as to whether they were taking on NHS patients
  • Thirteen websites had information about emergency treatment
  • Fifteen websites had information about how to make a complaint
  • None had information about Healthwatch Luton

The report contains 5 recommendations.

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General details

Local Healthwatch
Healthwatch Luton
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Complaints
Cost and funding of services
Remote appointments and digital services
Written information, guidance and publicity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Observation (eg Enter and View)
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist

Details of people who shared their views

Number of people who shared their views
0
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Pregnancy/maternity
N/A
Does this report feature carers?
Not known
Did you find this attached report useful?
0
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