Dental services in Barnsley

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Summary of report content

Following the recurrence of dentistry concerns in the top intelligence trends, Healthwatch Barnsley decided to conduct a quick snapshot survey of dentists in Barnsley. This was in order to collect more local intelligence on NHS dental services.  They undertook a quick poll at an engagement event on 23 August 2023.  They heard from 104 people.  They also undertook a mystery shop of dentists to find out which were taking on new NHS patients - results of this are included in an appendix.

Three in five people have been able to see an NHS dentist in the last two years.

Nearly nine in ten were able to get all the treatment they needed at NHS prices.

Most people thought the NHS charges were fair when compared to paying for private treatment.

Residents that were unable to obtain NHS treatment obviously reported that it was difficult to get an appointment. The residents who thought it was easy to get an appointment were regularly visiting the same dentist before the pandemic; once services opened up again they were called back in for routine check-ups.

Nearly two in five felt that the price of NHS dental treatment puts them off going to see a dentist as often as recommended.

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General details

Local Healthwatch
Healthwatch Barnsley
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Enter and View
Key themes
Access to services
Cost and funding of services
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist

Details of people who shared their views

Number of people who shared their views
104
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