Dementia - accesing care in Swindon

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Summary of report content

Healthwatch Swindon report on a case study of a man with dementia.  It covers his admission to hospital, his stay in hospital and care home care and readmission to hospital.

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General details

Local Healthwatch
Healthwatch Swindon
Publication date
Key themes
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Discharge
Integration of services and communication between professionals
Quality of treatment
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Care home
Emergency department (inc A&E)
Inpatient care/General inpatients
Memory clinic
Palliative/end of life care

Details of people who shared their views

Number of people who shared their views
2
Types of long term conditions
Dementia
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