December Intelligence Report

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Summary of report content

Healthwatch Kingston-upon-Hull reports on the types of services and the nature of the concerns and compliments that members of the public reported to Healthwatch during this month. The services highlighted from the intelligence are as follows:

• Hull Royal Infirmary

• GP Surgeries

• Castle Hill Hospital

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General details

Local Healthwatch
Healthwatch Kingston Upon Hull
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Administration (records, letters, results)
Booking appointments
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
Inpatient care/General inpatients
Maternity care
Home care/domiciliary care including personal assistants and personal budgets
Care home
Ambulances and paramedics

Details of people who shared their views

Number of people who shared their views
98
Pregnancy/maternity
Given birth in the last 26 weeks
Does this report feature carers?
No
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