December 2024 Monthly Report

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Summary of report content

This is a report from Healthwatch Northumberland detailing feedback received in December 2024. During the month, Healthwatch Northumberland had 87 contacts, or which 59 gave more detailed feedback.

The top issues were GP services, hospitals and audiology services. Difficulties getting an appointment and quality of care were the biggest issues for GP services. For hospitals, the distance to travel to get an appointment and discharge services were the biggest issues. On audiology, access issues were the most common topic, including travel distance to receive the service and long waits to receive an appointment.

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General details

Local Healthwatch
Healthwatch Northumberland
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Discharge
Quality of treatment
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
General feedback

Details of health and care services included in the report

Details of health and care services included in the report
Adult social care, including care packages and social workers
Dentist
General outpatients and hospital-based consultants
General Practice (GP)
Hospital services- not stated
Ophthalmology
Optometry services/opticians
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