Cringleford Surgery feedback report

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Summary of report content

In September 2024 Healthwatch Norfolk visited Cringleford Surgery to speak with patients about their experience with health and social care services. From this visit they received 18 reviews for the surgery.

Overall, people seem satisfied with the care they receive at Cringleford however many patients did note that it was difficult to get through on the phone when trying to make an appointment, and that it was challenging to be seen by a doctor rather than other healthcare professionals.

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General details

Local Healthwatch
Healthwatch Norfolk
Publication date
Key themes
Access to services
Booking appointments
Follow-on treatment and continuity of care

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Engagement event
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)

Details of people who shared their views

Number of people who shared their views
18
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