COVID-19: your experiences of accessing care & support during the pandemic
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Following their survey in 2020 about local people’s experiences of accessing support and treatment during the pandemic, Healthwatch St Helens felt it was important to run the survey again in order to understand what people were experiencing a year on. They received 1562 responses to this online survey.
Key findings:
- Television was the most common source of information about how to stay safe during the pandemic, with 37% of respondents selecting this option.
- 42% of people felt that their mental health had worsened since the beginning of the pandemic. Isolation, stress, and depression were most commonly reported.
- 42% of people felt that GP services had been affected by the pandemic, and 21% reported hospital appointments cancelled.
- 46% of people had had a COVID vaccine, with 62% describing the process as “easy”.