Covid-19 vaccinations experiences and insight

Download (PDF 239.59 KB)

Summary of report content

In September 2021, Healthwatch Derby research people’s experiences of having the COVID-19 vaccination. In total, the report is based on 312 bits of feedback. 96% reported a positive experience. Key themes are that overall services were excellent and well organised, and staff were friendly, kind, reassuring, and available to help.

The second part of the report asks more detailed questions about worries and anxieties around the vaccine. 30% expressed worries prior to vaccination, though 78% of those who gave further details had their concerns resolved. The main worries raised were fear of needles/injections and short-term and long-term side effects of the vaccine. 94% of respondents stated that the centre could not have done anything further to reduce worries/anxieties or improve the experience.

Would you like to look at:

General details

Local Healthwatch
Healthwatch Derby
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Building, Decor and Facilities, including health and safety
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Other
Caring, kindness, respect and dignity
Staffing - levels and training
Service organisation, delivery, change and closure
Waiting times- punctuality and queuing on arrival

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy
General Practice (GP)
Other

Details of people who shared their views

Number of people who shared their views
312
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
No
Did you find this attached report useful?
0
No votes have been submitted yet.