Covid 19 vaccinations: experiences and insight

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Summary of report content

The first part of the report discusses the findings from a survey of 48 people who described their experience with the COVID 19 vaccination.

The highlights are:

  • 92% of experiences were positive
  • The key themes were helpful staff, well-managed and efficient services, clear communication, and easy access.

The second part of the report discusses 108 answers to more detailed questions about worries and anxieties around the vaccine:

  • 77% of people had their vaccination at Derby Arena
  • Just under 1/5 of people stated that they had had anxieties or worries before attending the centre. The main anxiety/worries spoken about was side effects of the vaccine.
  • 93% of people said that nothing further could be done to reduce their worries or anxieties or improve their experience.

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General details

Local Healthwatch
Healthwatch Derby
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Caring, kindness, respect and dignity
Cleanliness, Hygiene and Infection Control
Communication with patients; treatment explanation; verbal advice
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure
Staffing - levels and training
Written information, guidance and publicity

Methodology and approach

Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
108
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