COVID 19 vaccinations: experience and insight

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Summary of report content

Healthwatch Derby heard from 113 people about their experience of the COVID 19 vaccination in April 2021.

  • There were 54 experiences given in April –all from the Derby Arena vaccination centre
  • 94% of these experiences were positive
  • Key positive themes were overall service, staff, communication and treatment and care.

The second part of the report covers more detailed questions about people’s concerns about the vaccine.

  • 59 people completed this survey
  • Around ¼ of people attending had some worry or anxiety about having the vaccination.
  • The main worry or anxiety was in regard to side effects
  • 90% of people stated that their worry or anxiety was resolved by the centre.

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General details

Local Healthwatch
Healthwatch Derby
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Administration (records, letters, results)
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Primary research method used
Survey

Details of health and care services included in the report

Details of health and care services included in the report
General Practice (GP)
Pharmacy
Vaccination clinics, including Covid 19 vaccine

Details of people who shared their views

Number of people who shared their views
113
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