Covid-19 One year on

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Summary of report content

Healthwatch Isle of Wight report on the themes in the feedback they received from the public during the period April 2020 to March 2021.  During this period they received 1,415 pieces of feedback.

The top 5 services they received feedback on were:

  • GPs
  • Dentistry
  • Pharmacy
  • Inpatient care
  • Mental health

Key themes in the feedback included

  • Access to GPs
  • Access to vitamin B12 injections
  • Access to dentistry
  • Access to mental health
  • Hospital visitors and delays in elective care
  • Community help and support
  • Covid 19 vaccines

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General details

Local Healthwatch
Healthwatch Isle of Wight
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Booking appointments
Cleanliness, Hygiene and Infection Control
Remote appointments and digital services
Prevention of diseases, including vaccination, screening and public hygiene
Lifestyle and wellbeing; wider determinants of health
Written information, guidance and publicity
Medication, prescriptions and dispensing
Caring, kindness, respect and dignity
Service organisation, delivery, change and closure
Waiting for appointments or treatment; waiting lists for treatment

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Pharmacy
Dentist
General Practice (GP)
Inpatient care/General inpatients
General outpatients and hospital-based consultants
Community Mental Health Team (CMHT) and specialist MH services

Details of people who shared their views

Number of people who shared their views
1415
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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