Covid-19: how is it for you?

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Summary of report content

Healthwatch Salford report on the results of a survey about local people’s experience of receiving health and social care during the Covid-19 pandemic in December 2020. They received 40 responses.

The majority of people who had experienced a COVID-19 test said the process was easy with one finding the home test difficult to book at the time.

Three in five people felt that the pandemic had affected their mental health. Anxiety and depression triggered by the uncertainty and isolation has been a common theme throughout this pandemic and December has seen an increase in these comments. Business owners talked about their businesses being open and then closed, then open and closed again. Teaching staff told Healthwatch that whilst they were on hand to give advice to parents and students and most government announcements about schools usually came at the start of a holiday or weekend which virtually wiped these essential rest periods out.

Half felt the pandemic had affected their physical health with the lack of exercise being the most common cause for concern. People mentioned about the closure of gyms and prolonged illness following COVID-19 as contributing factors to being less active and in turn, gaining weight

Three quarters needed to access health or care services during the last month with most of those being able to access the service that they required. A third of those however could not access a range of services including GP‘s, dental services and various outpatient departments.

The majority of people have sought their information on the pandemic from the Government or by watching the television, during the last month. This was followed by newspapers, radio, social media and talking with friends and family as other popular ways.

 

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General details

Local Healthwatch
Healthwatch Salford
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Access to services
Communication with patients; treatment explanation; verbal advice
Written information, guidance and publicity
Lifestyle and wellbeing; wider determinants of health
Service organisation, delivery, change and closure

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General Practice (GP)
General outpatients and hospital-based consultants
Community Mental Health Team (CMHT) and specialist MH services

Details of people who shared their views

Number of people who shared their views
40
Age group
Not known
Gender
Not known
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Sexual orientation
Not known
Does this report feature carers?
Not known
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