Cost of living - the impact on Hertfordshire residents - interim report (December 2022 - January 2023)

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Summary of report content

Healthwatch Hertfordshire undertook research on the impact of the cost of living on local people’s lives in partnership with Hertfordshire County Council.  In the period 1 December 2022 to 1 January 2023, 4,413 residents of Hertfordshire responded to their survey.

Seven in ten respondents said that the rising cost of living was affecting them a little and 23% said that it was affecting them a lot.

Nearly two in five had insufficient or just enough income to cover their basic necessities.  Most had made changes in their life to manage the increase in costs, including using less energy to heat their homes, going out less or reducing the amount or quality of food that they were eating.

Three in ten said that the rising cost of living was affecting their physical health and over half said it had impacted their mental health. Over three in ten had reduced or stopped going to the dentist, over one in five had avoided or stopped going to the opticians and 17% had spent less on medications and prescriptions or hadn’t purchased equipment to help them with their health or mobility.

There was good awareness of services that could help with the rising cost of living, but there was a big gap between awareness and actual use of services.

The report concludes with a spotlight on how different groups are affected, including lone parents, people with a disability, families, carers and Asian/Asian British people.

The survey results have been shared with local councils and groups that provide services to people affected by the cost of living.

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General details

Local Healthwatch
Healthwatch Hertfordshire
Publication date
Date evidence capture began
Date evidence capture finished
Key themes
Access to services
Lifestyle and wellbeing; wider determinants of health
Medication, prescriptions and dispensing
Parking and transport

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Survey
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Details of health and care services included in the report
Dentist
General outpatients and hospital-based consultants
General Practice (GP)
Pharmacy
Services other than health or social care

Details of people who shared their views

Number of people who shared their views
4,413
Age group
All
Gender
Women
Men
Is the gender identity of people in the report the same as the sex they were assigned at birth?
Not known
Ethnicity
Asian / Asian British: Bangladeshi
Asian / Asian British: Chinese
Asian / Asian British: Indian
Asian / Asian British: Pakistani
Asian / Asian British: Any other Asian / Asian British background
Sexual orientation
Not recorded
Seldom heard groups
People on low incomes
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