Concerns received regarding Opcare, Harrow

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Summary of report content

Opcare is the new wheelchair provider in the area.

There were 4 concerns highlighted in the report:

• Wheelchair repairs

• Assessment for new electric wheelchair

• Delays

• Limited or No communication from Service provider when Services users have contacted the company.

Healthwatch Harrow has followed up in each case with no replies from the company.

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General details

Local Healthwatch
Healthwatch Harrow
Publication date
Date evidence capture began
Date evidence capture finished
Type of report
Report
Key themes
Other

Methodology and approach

Primary research method used
General feedback
If an Enter and View methodology was applied, was the visit announced or unannounced?
N/A

Details of health and care services included in the report

Name of service provider
Opcare

Details of people who shared their views

Number of people who shared their views
0
Types of disabilities
Physical or mobility impairment
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