Community Wellness Outreach Project Evaluation

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Summary of report content

Healthwatch Reading evaluated the impact and effectiveness of the Community Wellness Outreach project by collecting and analysing feedback gathered from 26 participants from varied backgrounds

Overall participants were happy with the Community Wellness Outreach project and want it to continue. They valued: 

  • Having checks without having to book appointments
  • Information and advice given
  • Early identification of health issues
  • Quick referrals to GPs/other healthcare professionals, sometimes leading to early diagnosis and/or treatment
  • Professional, friendly and welcoming staff 

Participants also suggested the following improvements: 

  • Quicker follow-up and ongoing monitoring
  • Increase centre capacity and staffing
  • Improve inclusion and access
  • Increase frequency of checks and include additional tests 

     

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General details

Local Healthwatch
Healthwatch Reading
Publication date
Key themes
Access to services
Accessibility and reasonable adjustments
Booking appointments
Caring, kindness, respect and dignity
Communication with patients; treatment explanation; verbal advice
Consent, choice, user involvement and being listened to
Follow-on treatment and continuity of care
Lifestyle and wellbeing; wider determinants of health
Prevention of diseases, including vaccination, screening and public hygiene
Service organisation, delivery, change and closure
Staffing - levels and training

Methodology and approach

Was the work undertaken in partnership with another organisation?
No
Primary research method used
Interviews
Survey

Details of health and care services included in the report

Details of health and care services included in the report
Public health (inc healthy lifestyle services such as smoking cessation or weight management)
Screening services and testing

Details of people who shared their views

Number of people who shared their views
26
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